Listening skills online course
This course covers listening skills, client care & communications
Description
Through this course, you will learn to improve the client’s treatment experience through the application of effective client care, communication & listening skills. Good communication is vital in assessing the client’s expectations for treatment outcomes. It has always been the case that discussion on a wide range of issues occurs when touch therapies are applied. The reason a client is seeking beauty & complementary therapy treatments may be obscure or the stresses and strains that affect them may be difficult to pinpoint. The manner in which you, the therapist, communicate with the client is as important as the treatment itself. You will work within the limitations of professional beauty & complementary therapy practice and know when to advise that further appropriate help is sought.
Pre-requisites (entry level):
None
Course format:
Home study
Start time:
The home study can be started at anytime
Attendance:
None, this is a distant learning course.
Duration:
Self-paced home study can be started at anytime and covers Approx. 20 hours of study.
Accreditation :
* IPHM - International Practitioners of Holistic Medicine
Career Opportunities:
This course will enhance your client care skills in the beauty, massage and hair industry
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Qualification gained:
Listening Skills for Therapists Accredited Diploma
Insurance:
Please check your insurance companies requirements before enrolling on this course? (It is the students responsibility to check coverage with their insurers BEFORE enrolling on this course)
Here are some insurance companies, some with introductory discounts - https://holistic-therapies-training.teachable.com/p/accreditation
USA/CANADA RESIDENTS
Sadly, due to insurance, we are unable to accept any learners residing in USA or Canada at this time.
Payment Options
Pay by bank transfer, PayPal or PayPal credit.
Please note, if you choose either of these methods, your booking will be processed manually, and can take up to 24 hours to receive access to your training pack.
To select one of these options, or to find out more, click below:
Your Instructor
Karen has more than 19 years experience in the industry, she is the founder of Holistic Therapies Training, which was launched in 2007. Karen is a course writer and author of 'The Essential Oils Guide'. Writing is her passion and she has a wealth of knowledge in beauty, massage and complementary therapies.
Course Curriculum
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PreviewEnrolment
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PreviewModule 1 - Introduction
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StartModule 2 - Professionalism
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StartModule 3 - Establish a rapport
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StartModule 4 - Professional Appearance
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StartModule 5 - Communication & Listening
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StartModule 6 - The Do's & Don'ts of greeting clients
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StartModule 7 - Client Privacy
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StartModule 8 - Client's needs
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StartModule 9 - Improving your working standards
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StartModule 10 - Dealing with client complaints
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StartModule 11 - Client Consultations
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StartModule 12 - Exam
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StartProgression
Frequently Asked Questions
Thank you for enrolling with Holistic Therapies Training