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Listening skills online course
Listening skills for therapists
Enrolment
Module 1 - Introduction
Module 2 - Professionalism
Module 3 - Establish a rapport
Module 4 - Professional Appearance
Module 5 - Communication & Listening
Module 6 - The Do's & Don'ts of greeting clients
Module 7 - Client Privacy
Module 8 - Client's needs
Module 9 - Improving your working standards
Module 10 - Dealing with client complaints
Module 11 - Client Consultations
Module 12 - Exam
Progression
Module 9 - Improving your working standards
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