Through this course, you will learn to improve the client’s treatment experience through the application of effective client care, communication & listening skills. Good communication is vital in assessing the client’s expectations for treatment outcomes. It has always been the case that discussion on a wide range of issues occurs when touch therapies are applied. The reason a client is seeking beauty & complementary therapy treatments may be obscure or the stresses and strains that affect them may be difficult to pinpoint. The manner in which you, the therapist, communicate with the client is as important as the treatment itself. You will work within the limitations of professional beauty & complementary therapy practice and know when to advise that further appropriate help is sought.
Pre-requisites (entry level):
The home study can be started at anytime
None, this is a distant learning course.
Self-paced home study can be started at anytime and covers Approx. 20 hours of study.
* IPHM - International Practitioners of Holistic Medicine
This course will enhance your client care skills in the beauty, massage and hair industry
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Listening Skills for Therapists Accredited Diploma
Please check your insurance companies requirements before enrolling on this course? (It is the students responsibility to check coverage with their insurers BEFORE enrolling on this course)
Here are some insurance companies, some with introductory discounts - https://holistic-therapies-training.teachable.com/p/accreditation
Pay by bank transfer, PayPal or PayPal credit.
Please note, if you choose either of these methods, your booking will be processed manually, and can take up to 24 hours to receive access to your training pack.
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Karen has more than 16 years experience in the industry, she is the founder of Holistic Therapies Training, launched in 2007. Karen is a course writer and author of 'The Essential Oils Guide'. Writing is her passion and she has a wealth of knowledge in beauty, massage and complementary therapies.
PreviewModule 1 - Introduction
StartModule 2 - Professionalism
StartModule 3 - Establish a rapport
StartModule 4 - Professional Appearance
StartModule 5 - Communication & Listening
StartModule 6 - The Do's & Don'ts of greeting clients
StartModule 7 - Client Privacy
StartModule 8 - Client's needs
StartModule 9 - Improving your working standards
StartModule 10 - Dealing with client complaints
StartModule 11 - Client Consultations
StartModule 12 - Exam
Frequently Asked Questions
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